Privacy Notice

This privacy notice sets out how WA Communications collects, uses and shares the information you provide to us and the information we collect from other sources in the course of operating our business and our website.

By visiting our website you are accepting and consenting to the practices set out below. Please leave our website if you do not agree to the terms set out below.

Information we collect

In accordance with the UK GDPR, the retained EU law version of the General Data Protection Regulation 2016/679 as defined in the Data Protection Act 2018, we may collect and process the following data about you:

Information provided or collected within a client contract or business relationship. We may hold personal information about you and the company you represent. If you are not a client we may collect or receive your personal information because you are involved in one of our client’s matters or the information is public.
Information you give us. This is information about you that you give us by filling in forms on our website or by corresponding with us by phone, email or otherwise. The information you give us may include your name, job title, work address, email address, phone number and business information.
Information we collect when you use our website. When you visit our website, we may automatically collect details of your IP address, the name of your ISP, and what type of device you are using to access our service so we can optimise your use of our website.
Information you provide when you apply for a position with us. This may include your full name, date of birth, nationality, education and qualification details, your gender, your CV, photograph, passport details, marital status, home address and home telephone number, mobile telephone number and other details set out in your application. We may collect personal information on past employment, qualifications and education, opinions from third parties about you and other details about you. These may be provided to us by a third-party background screening service.
Information we receive from other sources. We carry out targeted research into companies which may benefit from our services and updates, based on specific sector criteria. We aim to contact relevant decision makers and government relations or corporate communications employees at these companies using personal information (including name, job title and work contact details) gathered from publicly accessible sources such as search engines or websites.

How we use the information we collect

In accordance with the UK GDPR, the retained EU law version of the General Data Protection Regulation 2016/679 as defined in the Data Protection Act 2018, we rely on at least one of the following legal grounds to process your personal information:

Performance of a contract. We may need to collect and use your personal information to enter into a contract with you or to perform our obligations to you under a contract.
Compliance with law or regulation. We may use your personal information as necessary to comply with applicable law and regulation.
Legitimate interest. We may use your personal information for our legitimate interests. This may include the management, marketing and promotion of our business, products and services, or those of our clients.
Consent. We may (but in many cases do not) need your consent to use your personal information. You can withdraw your consent by contacting us – please see below.

We may use your personal information for the following business functions:

To provide services to you as a client.
To engage you in marketing and business development activity in relation to our services, including provision of newsletters, updates, event invitations and other marketing communications that may be of interest to you.
Where you have applied for employment with us, to review and process your job application.
To comply with legal and regulatory obligations that we must discharge.
To record or understand your use of our website or our other online services for our business purposes, such as analysis of usage, measurement of site performance and generation of marketing reports.
For our legitimate business interests, such as undertaking business research and analysis, and managing the operation of our websites and our business.
To examine any complaints or queries you may have.

Sharing your information

We may on occasion share your personal information outside the company. This may include:

Business partners, suppliers and sub-contractors, bound by obligations of confidentiality, for the performance of a contract we enter with you or for other purposes described in this notice.
When required by law, regulation or court order, for example, if we are under a duty to disclose your personal information to comply with a legal obligation.
E-mail marketing platforms that assist us in sending electronic communications.

Keeping your information and information security

Your data is stored in a confidential database and on a secure server within the European Union, supported by dual factor authentication for electronic communication and encrypted SSL payment systems, accessible only to the company’s current employees.

Related company policies and internal processes, including on Data Protection, Privacy and Retention, underpin our commitment to confidentiality and privacy. We have established retention and destruction schedules or procedures for specific categories of data. We will only retain personal information for as long as necessary to fulfil the purposes we collected it for, including for purposes of satisfying any legal, accounting, or reporting requirements. To determine an appropriate retention period for personal data, we consider:

The amount, nature and sensitivity of the personal data.
The potential risk of harm from unauthorised use or disclosure of your personal data.
The purposes for which we process your personal data and whether we can achieve those purposes through other means.
The applicable legal requirements

In some cases we may anonymise personal information so that it can no longer be associated with you, in which case we may use that information without further notice to you.

We do not routinely share information outside the European Union. Where we transfer your personal information outside Europe, we will ensure it is protected and transferred in a manner consistent with legal requirements applicable to the information.

Your rights and options

You have legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us (please see below). You can do this to:

Object to, and request we restrict, processing of your personal information in certain circumstances, for example marketing purposes. There may be circumstances where we are legally entitled to refuse that request, for example public interest or, if there is no compelling reason to the contrary, legitimate interest.
Request we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information but we are legally entitled to retain it. For example, when asked to remove a record from our database, we may retain minimal information to ensure we do not contact you, or collect such information, again.
Request we correct your personal information if it is inaccurate or incomplete.
Obtain information about the processing of your personal information and access to the personal information which we hold about you.
Receive, in some circumstances, some personal information in a structured, commonly-used and machine-readable format and/or request we transmit that information to a third party where this is technically feasible. This right only applies to personal information which you have provided to us.
Withdraw your consent. However, in certain circumstances, it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.
Lodge a complaint with the relevant data protection authority, if you think that any of your rights have been infringed by us.

Changes to our privacy notice

This privacy notice will be reviewed, at least annually, and may be updated, from time to time. Please check frequently to see any updates or changes.

Contacting us

If you would like further information on the collection, use, disclosure, transfer or processing of your personal information, or the exercise of any of the rights listed above, please contact us.

You can do this by writing to us at: [email protected] or 6th Floor, Artillery House, 11-19 Artillery Row, London SW1P 1RT. Please mark correspondence for the attention of the Data Protection Officer.

Appendix: Cookies policy

We use the term “cookies” to refer to cookies and other similar technologies covered by the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), as amended by the Data Use and Access Act 2025, and the UK General Data Protection Regulation (UK GDPR).

What is a cookie?

Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and cannot access information stored on your computer or your files.

When a web server uses a browser to read cookies, they enable a website to deliver a more personalised and responsive experience. To protect your privacy, your browser only allows a website to access the cookies it has previously placed on your device.

Why do we use cookies?

We use cookies to learn more about how you interact with our content and to enhance your experience when visiting our website.

Cookies remember your browser type, installed plug-ins, and preferences such as language and region, which remain as your default settings when you revisit. They also help us improve site performance and usability.

We group the cookies we use into the following categories:

Strictly necessary cookies – essential for the operation of our website (e.g. page navigation, security, load balancing). These do not require consent.
Performance and analytics cookies – help us understand how visitors use our website so we can improve it. These are set only with your consent.
Functionality cookies – remember your choices and preferences to enhance your experience. These are also optional.
Advertising or tracking cookies – used to deliver relevant content or measure the effectiveness of campaigns. These are only set if you give consent.

Some cookies are session cookies (deleted when you close your browser), while others are persistent cookies that remain for a set period or until deleted manually.

Managing your cookie preferences

When you visit our website for the first time, you will see a cookie consent banner. You can:

Accept all cookies,
Reject non-essential cookies, or
Manage your preferences to choose which categories you wish to allow.

We will not set any non-essential cookies until you give your consent. You can withdraw or change your consent at any time by clicking the “Cookie Settings” link (found at the bottom of each page).

How do I reject and delete cookies?

If you prefer, you can also control cookies through your web browser settings. The Help function in your browser explains how to block new cookies, receive notifications, or delete existing cookies.

Please note that most browsers automatically accept cookies by default, and blocking some types of cookies may impact your experience or disable certain site functions.

Personal data and cookies

We do not use cookies to collect directly identifiable personal information (such as names or contact details).

However, some cookies may collect information that could identify you indirectly (such as IP addresses or unique device identifiers).

Where this occurs, we treat such information as personal data in accordance with the UK GDPR and our Privacy Policy.

Last reviewed: November 2025